Privacy Policy for Rooted Agri Solutions

Privacy Policy for fertigation.co.za

Effective date: 01 February 2024

Welcome to fertigation.co.za, a website owned and operated by Rooted Agri Solutions. Your privacy is critically important to us, and this Privacy Policy outlines the types of information we collect from you and how we use, share, and protect that information.

Information Collection

When you visit fertigation.co.za, we may collect the following information:

Personal Identification Information: Name, email address, phone number, and any other information you provide when using our website, such as when you register, subscribe, or make a purchase.

Browsing Information: Information about your device and your visits to our website, including your IP address, geographic location, browser type, referral source, and page views through the use of cookies and similar technologies.

Use of Your Information

The information we collect is used in the following ways:

To personalize your experience on our website.
To improve our website and services.
To communicate with you about our products and services, including customer service and support.
To process transactions and fulfill orders.
For internal record-keeping and analytical purposes.


Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third parties when:

You have given us explicit consent to do so.
It is necessary to fulfill a service you have requested.
We are required by law or believe in good faith that disclosing this information is necessary to protect our rights or property, or to respond to legal processes or emergency situations.

If you have any questions or concerns regarding the processing of your personal data or would like to exercise your rights under applicable data protection laws, please contact our Data Protection Officer:

Johan van der Bank
Email: introoted@gmail.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses “cookies” to enhance user experience. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at the contact information below.

Changes to This Privacy Policy

Rooted Agri Solutions reserves the right to update or change our Privacy Policy at any time. We will post the updated policy on this page and indicate its effective date. Your continued use of the service after any changes to the Privacy Policy will constitute your acceptance of such changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: introoted@gmail.com
Cell: +27 84 920 5269

This document was last updated on 14 February 2024.

Privacy Policy for WhatsApp Services

Effective date: 01 February 2024

Welcome to the WhatsApp services provided by Rooted Agri Solutions. Your privacy is critically important to us, and this Privacy Policy outlines the types of information we collect from you and how we use, share, and protect that information.

Information Collection

When you use the WhatsApp services provided by Rooted Agri Solutions, including the RootBot chatbot, we may collect the following information:

Personal Identification Information: Your phone number may be stored for communication purposes and to provide the services requested.

Location Information: If you provide location information during interactions with RootBot, it may be stored for the purpose of delivering location-specific services.

Use of Your Information

The information we collect is used in the following ways:

To provide the services requested through the RootBot chatbot.
To communicate with you regarding the services and support.
To improve and optimize the performance of RootBot.


Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with third parties when:

You have given us explicit consent to do so.
It is necessary to fulfill a service you have requested.
We are required by law or believe in good faith that disclosing this information is necessary to protect our rights or property, or to respond to legal processes or emergency situations.

Data Protection Officer

If you have any questions or concerns regarding the processing of your personal data or would like to exercise your rights under applicable data protection laws, please contact our Data Protection Officer:

Johan van der Bank
Email: introoted@gmail.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect through WhatsApp services.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at the contact information below.

Changes to This Privacy Policy

Rooted Agri Solutions reserves the right to update or change our Privacy Policy at any time. We will inform you of any material changes through the WhatsApp services.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: introoted@gmail.com
Cell: +27 84 920 5269

This document was last updated on 14 February 2024.